Conditions of Use

Welcome to INFOITME.com. INFO TECH MIDDLE EAST LLC and/or its affiliates ("INFOITME") provide website features and other products and services to you when you visit or shop at INFOITME.com, use INFOITME products or services, use Amazon applications for mobile, or use software provided by INFOITME in connection with any of the foregoing (collectively, "INFOITME Services"). INFOITME provides the INFOITME Services subject to the following conditions. 

By using INFOITME Services, you agree to these conditions. Please read them carefully.

We offer a wide range of INFOITME Services, and sometimes additional terms may apply. When you use an INFOITME Service (for example, Your Profile, Gift Cards, or INFOITME applications for mobile) you also will be subject to the guidelines, terms and agreements applicable to that INFOITME Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

 

PRIVACY

Please review our Privacy Notice, which also governs your use of INFOITME Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use any INFOITME Service, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you in a variety of ways, such as by e-mail, text, in-app push notices, or by posting notices and messages on this site or through the other INFOITME Services, such as our Message Center. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT

All content included in or made available through any INFOITME Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of INFOITME or its content suppliers and protected by UAE and international copyright laws. The compilation of all content included in or made available through any INFOITME Service is the exclusive property of INFOITME and protected by UAE. and international copyright laws.

 

TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any INFOITME Service are trademarks or trade dress of INFOITME in the UAE. and other countries. INFOITME's trademarks and trade dress may not be used in connection with any product or service that is not INFOITME's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits INFOITME. All other trademarks not owned by INFOITME that appear in any INFOITME Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by INFOITME.

 

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, INFOITME or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the INFOITME Services. This license does not include any resale or commercial use of any INFOITME Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any INFOITME Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by INFOITME or its licensors, suppliers, publishers, rightsholders, or other content providers. No INFOITME Service, nor any part of any INFOITME Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of INFOITME. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of INFOITME without express written consent. You may not use any meta tags or any other "hidden text" utilizing INFOITME's name or trademarks without the express written consent of INFOITME. You may not misuse the INFOITME Services. You may use the INFOITME Services only as permitted by law. The licenses granted by INFOITME terminate if you do not comply with these Conditions of Use or any Service Terms.

 

YOUR ACCOUNT

If you use any INFOITME Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. INFOITME does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the INFOITME Services only with involvement of a parent or guardian. 

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. INFOITME reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant INFOITME a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant INFOITME and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify INFOITME for all claims resulting from content you supply. INFOITME has the right but not the obligation to monitor and edit or remove any activity or content. INFOITME takes no responsibility and assumes no liability for any content posted by you or any third party.

 

RISK OF LOSS

All items purchased from INFOITME are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

RETURNS, REFUNDS AND TITLE

INFOITME does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, INFOITME does not take title to the refunded item. 

 

PRODUCT DESCRIPTIONS

INFOITME attempts to be as accurate as possible. However, INFOITME does not warrant that product descriptions or other content of any INFOITME Service is accurate, complete, reliable, current, or error-free. If a product offered by INFOITME itself is not as described, your sole remedy is to return it in unused condition.

 

PRICING

Except where noted otherwise, the List Price or Suggested Price displayed for products on any INFOITME Service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price or Suggested Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price or Suggested Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price or Suggested Price may be provided by the merchant. 

With respect to items sold by INFOITME, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by INFOITME is higher than our country or city price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item. 

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

 

APP PERMISSIONS

When you use apps created by INFOITME, such as the INFOITME IOS or Android App, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE INFOITME SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE INFOITME SERVICES ARE PROVIDED BY INFOITME ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. INFOITME MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE INFOITME SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE INFOITME SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE INFOITME SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, INFOITME DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INFOITME DOES NOT WARRANT THAT THE INFOITME SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE INFOITME SERVICES, INFOITME'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM INFOITME ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. INFOITME WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY INFOITME SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY INFOITME SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN COUNTRY LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

 

DISPUTES

Any dispute or claim relating in any way to your use of any INFOITME Service, or to any products or services sold or distributed by INFOITME or through INFOITME.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. 

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

 

Shipping Policy

Shipping Times and Rates within UAE:

When shipping within the UAE., your order will arrive within these delivery estimates based on your location and selected shipping speed.

Destination                   

Standard Shipping (business days)

Rates in AED

Note: In many areas Friday and Saturday delivery may be available. If weekend delivery is available to your destination, it will be specified on the product page and/or during checkout. Delivery estimates for FREE Normal Two-Three Day shipments to destinations that don’t have weekend delivery are based on one business day transit times, not including Friday or Saturday

Shipping Times Out of UAE:

between 5 to 15 working days. Rates will vary depend of forwarder.

 

Refund Policy

You can return many items sold on infoitme.com.

- Start your return and get a return mailing label

To start a return on an item you ordered:

Go to the Online Returns Center

Follow the on-screen instructions to get a return mailing label and choose a return option. Depending on the item's eligibility, you'll be able to choose one of the following options:

Refund

Replacement

Exchange

Note: Not all options will be available for all items., you will see Submit return request. The infoitme.com reviews the return request before issuing a refund or replacement. If you don't receive a response within two business days, please contact us with send an email to customerservice@infoitme.com.

 

- Prepare and ship your return

 

After you've completed the steps above:

 

Print your label. If you select a shipping option that requires a return label, it will be e-mailed to the e-mail associated with your infoitme account and accessible from Manage returns. If you don't have access to a printer, do one of the following:

Send your label to a friend to print. Go to Manage returns, click Print mailing label and then Email it to a friend.

Request one to be mailed to you. The label will arrive in 3 to 5 days. Additional charges for this service will apply. Go to Manage returns, click Print mailing label and then Request label by mail.

 

- Prepare your package for return.

Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.

 

Important: If you need to return multiple orders, please don't consolidate returns. Return orders individually, using a separate return label for each order.

"Ship your return based on the return shipping option you selected."